221 comments posted · 295 followers · following 49
There are some keen differences, although very similar in nature.
Short term costs at least.
Letting Ascent and Summit fly standby is the perfect way to handle the situation.
1. Being flat out lied to is not acceptable.
2. Flying stadby is always a risk, and I only try to do so for cases like this, where I was sick.
3. There were two flights that had seats that left before mine, they had multiple opportunities to fix the problem, yet the customer service reps chose to just ignore it.
4. Sending a Friday afternoon PR is what you do when you want to hide a story. I don't have an email from them that explains this new policy.