Funny - I just got a long text from one Kent Aitken who expressed similar feelings as well. Something in the water? He and I are going to catch up next week. Lmk if you want to join, we'll send you details.
Venkatesh argues that there aren't any examples in governance. Outside of governance I would say the music industry and journalism professions are two places that have been disrupted by software.
Good Q - does a potato maximization strategy makes sense if that's all one can reasonably achieve?
Doug - you aren't the only person who thinks the political allegory is a bit of a stretch + I agree that we are often even today still buying potatoes like its 1990.
I don't think co-design is not a value neutral process (especially in resource scarce environments) though a lot of the rhetoric seems to cast it as inherently beneficial. I think the point you raise about 'properly selecting the pool of users' points to this (as does 'monitoring people to control bias').
My main point of concern is government capture by constituents.
You should just write posts John ... thanks for the comments and links!
I don't think you needed to clarify -- I get it. Much like my response to you guys on Twitter, sometimes you write things a certain way because you need to evoke a response. I'm also fairly non-combative in my approach ... that said sometimes you do need to swing your elbows!
I'm not coming out against his post, just trying to bridge the gap between thoughtful reflection and actual implementation.
Ryan - It wouldn't be an insight if it wasn't working! Now of course I can't independently verify each organization's success but each of the interviews characterized their efforts as successful and/or lessons they've learned along the way. Specifically re: playbooks, everyone said that laying our the terms and conditions of collaboration up front was one of the best things they every did for their organizations.
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Opus