en-us https://www.intensedebate.com/users/825736 Comments by theesuite http://www.n2growth.com/blog/does-appearance-matter/#IDComment65037284 Be comfortable in your own skin and aware of your surroundings - I'm on board with that. Wed, 31 Mar 2010 17:03:23 +0000 http://www.n2growth.com/blog/does-appearance-matter/#IDComment65037284 http://www.n2growth.com/blog/customer-experience-management/#IDComment64225729 Excellent piece Mike. We can get wrapped around the axle with acronyms sometimes and forget what the "real" point is. Kelly makes an outstanding point as well. If we're all dedicated to absolutely delighting the customer, well then, I think we have had a good day. Fri, 26 Mar 2010 17:52:56 +0000 http://www.n2growth.com/blog/customer-experience-management/#IDComment64225729 http://www.n2growth.com/blog/resourcing-101-for-ceos/#IDComment62801717 Reminds me of Stephen Covey's "First things First" Quadrants. 1) Urgent/Important 2) Not Urgent/Important 3) Urgent/Not Important 4) Not Urgent/Not Important. Be working in Quad 2 and as Mark says work ON the business... Cooking with gas. Many of us get caught in that Quad 3 trap and all of a sudden, life is a fire drill... Thu, 18 Mar 2010 17:21:16 +0000 http://www.n2growth.com/blog/resourcing-101-for-ceos/#IDComment62801717