en-us https://www.intensedebate.com/users/877994 Comments by nobleexpressions http://michaelhyatt.com/2008/09/defending-your-brand-online.html#IDComment61255858 Thanks for the excellent article. Terrific points, many of which I follow. So many companies dismiss social media as irrelevant. A huge mistake, in my opinion...they do so at their own risk. As they say, "Customer Service. It's the new marketing." Wed, 10 Mar 2010 19:39:28 +0000 http://michaelhyatt.com/2008/09/defending-your-brand-online.html#IDComment61255858