en-us https://www.intensedebate.com/users/3039179 Comments by mateof http://www.mindtouch.com/blog/2011/06/29/who-do-you-think-is-most-influential-in-customer-service/#IDComment168085907 Great idea for a post/poll. Your other lists have been really good, excited to see the results and get this really important community some attention! I&#039;ve been following the content you put out on the #scrm and #custserv tags, keep it up! Wed, 29 Jun 2011 21:18:00 +0000 http://www.mindtouch.com/blog/2011/06/29/who-do-you-think-is-most-influential-in-customer-service/#IDComment168085907 http://www.gabrielweinberg.com/blog/2011/05/online-services-i-pay-for.html#IDComment156042788 <a href="http:\/\/wikihelp.autodesk.com\/" target="_blank">http://wikihelp.autodesk.com/</a> ours is a fully customized version of MindTouch TCS. Most new visitors are finding us via organic searching, then hitting our main site after our doc site. Wed, 25 May 2011 16:54:08 +0000 http://www.gabrielweinberg.com/blog/2011/05/online-services-i-pay-for.html#IDComment156042788