en-us https://www.intensedebate.com/users/1019345 Comments by khessin http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84623632 Absolutely agree with you. Clients who purchased the device should be angry if they consider it as an important characteristic! (reception quality is highly important in my opinion) But what we have here is rather a situation, where clients do not want to give it back, and rather keep asking for a fix - although it is obvious that it is a fundamental hardware design issue - and can not be fixed A paradoxal behavior in a certain way Sat, 3 Jul 2010 22:28:47 +0000 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84623632 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84617228 True. This bumper is a useful accessory and is far too expensive. Although - again - I think that clients just over expect things from Apple. Of course it would be nice with the bumpers. But did ever HTC or Nokia even considered to give away some accessories - just because their devices were not "perfect"? Look at the 4G Android - its battery life is not as good obviously - do they give away a battery pack? :-) Exactly, what happens is that people complain, write negative reviews pointing out the battery life - and clients are simply buying other devices where this disadvantage is not present. What is so special about the iPhone, that the same logic can not be applied? Sat, 3 Jul 2010 21:33:43 +0000 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84617228 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84616089 This simplifies the situation a bit too much. Apple released a new product with a new design. This design implies that the antenna is outside. This has a number of disadvantages. Clients who purchased the device - are partially not happy and ask a question to Apple - whether it is an error or a "feature". Apple answers : it is a feature. Translation: it is their product design, that the antenna in case of being touched, can effect negatively the conversation. And this is exactly the point. It is a design error which is not considered by Apple as repairable, because it was supposed to be like that. They can't do anything right now, except of accepting the devices back and reimburse the total amount to those who want. There is nothing to fix. They have to change the total product design! Is it about the perceived truth? Well... Let's be serious - you have to be a serious idealist to believe that huge corporations will now play the "honesty" card, especially given it does not solve any of the actual problems. It is not a defense of their PR policy, but rather a realistic view from client's perspective. If my device does not work, I do not care if the manufacturer admits that his designers were wrong or not. I just want a nice working phone - and nothing else! Sat, 3 Jul 2010 21:22:38 +0000 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84616089 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84615851 sorry for argentina! i was pretty disappointed from messi. he is an extremely talented player and touched the ball maybe 4 times during the whole game! Sat, 3 Jul 2010 21:20:10 +0000 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84615851 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84613334 I like your "highway" analogy :-) But I was not that serious as well. I was just shocked that here in the tech forum, nobody seems to share the general excitement about the worldcup... I really do not understand this almost hysterical behavior. I buy a phone, if it works as I expected - I am happy. If it does not - I either give it back and buy another one. Or if it is broken, I ask the manufacturer to repair it. And if it still does not work, I give it back and buy another one. What is so special about Apple, that their devices - are considered by definition to be so perfect that - just the idea of giving them back and searching for something else - makes people scared :-) Sat, 3 Jul 2010 20:58:50 +0000 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84613334 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84611840 It is just a phone! There are other things in life => Germany 4:0 against Argentina!! Sat, 3 Jul 2010 20:41:49 +0000 http://techcrunch.com/2010/07/03/bgr-apple-jobs-email/#IDComment84611840 http://techcrunch.com/2010/06/28/rim-sexy-blackberry/#IDComment82696286 Blackberry is supposed to focus on new bands?? Guys, BB has the historical reputation of a business phone. How exactly should this manifest their brand? Sorry, but those marketing "moves" are just hot air without any significant substance. It is as if you would recommend Microsoft to sponsor the next soccer world-cup - and acquire Coca-Cola in order to make a bold move and position itself as a "trendy" brand... Mon, 28 Jun 2010 09:32:11 +0000 http://techcrunch.com/2010/06/28/rim-sexy-blackberry/#IDComment82696286 http://techcrunch.com/2010/06/27/mobile-search-clash/#IDComment82628002 I can't deny, that after re-reading the article once more, I still can not really understand what the point exactly was... Is it about the fact that Microsoft takes mobile search seriously and invests money into advertising to push Bing? Is it about the question why Apple still does not have its own search engine? Is it about Google, who are going to loose its dominance in search because Apple is driving the bus? Is it about marketing tricks which companies use by acquiring popular apps and making them free? I mean - there were many interesting ideas in the article... but they seem to be a little chaotic.. Sun, 27 Jun 2010 22:07:59 +0000 http://techcrunch.com/2010/06/27/mobile-search-clash/#IDComment82628002 http://techcrunch.com/2010/06/16/android-team-laser-focused-on-the-user-experience-for-next-release/#IDComment80386005 It is really surprising to see that Google (!) has to play a catch up game in terms of user experience. Given its huuuge UI innovations in the fields such as webmail (with gmail), online maps (google maps), office (google docs) etc. Wed, 16 Jun 2010 10:13:52 +0000 http://techcrunch.com/2010/06/16/android-team-laser-focused-on-the-user-experience-for-next-release/#IDComment80386005 http://techcrunch.com/2010/06/16/android-team-laser-focused-on-the-user-experience-for-next-release/#IDComment80385552 It is great to see a push in development... But it just scares away the every-day customers - to see that every 2 weeks a completely new release with a completely new UI is announced! Just look at BB or Apple - they both do it the right way. An intensive development - and then 6 months later an upgrade (mostly backwards compatible!!), which can be then slowly explained to the public. If it continues like that - Android will be the second Linux which is beloved by technological geeks and is technically flexible - but too complicated for the mainstream user given its 100 versions and variations... Wed, 16 Jun 2010 10:08:43 +0000 http://techcrunch.com/2010/06/16/android-team-laser-focused-on-the-user-experience-for-next-release/#IDComment80385552 http://techcrunch.com/2010/05/28/source-microsoft-bing-taking-over-iphone-search/#IDComment77558095 If Apple wants, they could switch to Microsoft completely by also using their maps database...! Without necessarily MS' branding Fri, 28 May 2010 22:40:34 +0000 http://techcrunch.com/2010/05/28/source-microsoft-bing-taking-over-iphone-search/#IDComment77558095 http://techcrunch.com/2010/05/28/source-microsoft-bing-taking-over-iphone-search/#IDComment77556755 If it is true, just wow... Fri, 28 May 2010 22:25:42 +0000 http://techcrunch.com/2010/05/28/source-microsoft-bing-taking-over-iphone-search/#IDComment77556755