gdp's Comments

Kayako Blog : Kayako V4 beta progress report

Thu, 2 Sep 2010 19:38:39 +0000

Thanks, Tony!

Kayako Blog : An invitation to join the V4 beta party

Thu, 26 Aug 2010 12:21:14 +0000

Thanks, the correct page is: http://wiki.kayako.com/display/V4BETA/Kayako+V4+i...

Kayako Blog : V4 upgrade options for Kayako customers

Wed, 11 Aug 2010 02:06:22 +0000

It's up, but then you probably know this by now :)

Kayako Blog : V4 upgrade options for Kayako customers

Wed, 11 Aug 2010 02:06:03 +0000

Correct. They can keep using their support desk (if they have an owned license), but there will be no support after 13 months and no security fixes after 18.

Kayako Blog : An invitation to join the V4 beta party

Wed, 11 Aug 2010 02:05:06 +0000

/home/user/public_html/support/****yourpath****/index.php /Parser/Parse/Index If you have any questions in the future, please post them on the forum. I ask because you'll get a much quicker response that way :)

Kayako Blog : An invitation to join the V4 beta party

Wed, 11 Aug 2010 02:03:29 +0000

Aware of the bug and working on a fix. Thanks for pointing it out

Kayako Blog : An invitation to join the V4 beta party

Wed, 11 Aug 2010 02:02:58 +0000

That is odd, it seems to work here. Do you still experience this? Which OS?

Kayako Blog : An invitation to join the V4 beta party

Wed, 11 Aug 2010 02:02:42 +0000

Our license system synchronizes once every hour, hence the delay. Do you have your license now?

Kayako Blog : An invitation to join the V4 beta party

Wed, 11 Aug 2010 02:02:13 +0000

Please can you contact us about this: https://my.kayako.com - Submit a ticket, select "V4 Beta" - we'll get it sorted as soon as possible

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 16:21:36 +0000

Wait until the final release is out, as quite a bit still needs to change

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 16:15:37 +0000

No, they need to be completely redone

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 15:34:31 +0000

Please create a thread on the forum with those errors. Thanks!

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 12:31:07 +0000

It is supposed to be disabled :)

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 12:30:53 +0000

Please can you e-mail me your customer ID? jamie.edwardds kayako.com

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 12:30:44 +0000

Absolutely - you can just install a fresh one to poke around with

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 12:30:27 +0000

We'll post on the blog when we have these available

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 12:30:11 +0000

Please can you e-mail me your customer ID? jamie.edwardds kayako.com

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 12:30:08 +0000

Please can you e-mail me your customer ID? jamie.edwardds kayako.com

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 05:11:12 +0000

Please can you post a bug report in the V4 Beta forum http://forums.kayako.com/f202/

Kayako Blog : An invitation to join the V4 beta party

Sun, 8 Aug 2010 04:36:08 +0000

Absolutely, yes you can