en-us https://www.intensedebate.com/users/925416 Comments by dovgordon http://www.n2growth.com/blog/corporate-reengineering/#IDComment77033236 It may just be me, but I think some people rush to things like restructuring because it&#039;s a nice distraction from real work. Others avoid it at all costs because it&#039;s a distraction from their distractions. ;-) Dov Gordon Tue, 25 May 2010 12:13:26 +0000 http://www.n2growth.com/blog/corporate-reengineering/#IDComment77033236 http://www.n2growth.com/blog/focus-on-performance/#IDComment69805954 A single idea that can improve performance, results, across the board: &gt;&gt;Express what you want as a RESULT. In other words, don&#039;t tell me you&#039;re looking for a programmer with five years experience. Tell me you want a programmer who can write code that leaves the end user feeling &quot;Wow! That was simple. It just works!&quot; Don&#039;t tell me you want a secretary who is &quot;good on the phone.&quot; Tell me you want a secretary who will make your customers feel wanted and cared for, whether it&#039;s in person in the office or over the phone. Management speak is full of two things: - Ambiguities. - The MEANS to an end. We need to learn to speak the third option: Just say what you really want the END to be and let people figure out how to get there. Dov Gordon <a href="http://DovGordon.net" target="_blank">http://DovGordon.net</a> Thu, 22 Apr 2010 19:58:44 +0000 http://www.n2growth.com/blog/focus-on-performance/#IDComment69805954