amberlcleveland

amberlcleveland

1p

1 comments posted · 1 followers · following 0

467 weeks ago @ Kyle Lacy, Social Medi... - An Epic Failure of Cus... · 1 reply · +1 points

Kyle,

I've been in SBCC for lunch before and remember it being pretty slow (this was several years ago). It's surprising that they keep surviving in today's competitive environment, especially since they are not competitive on the customer service front (or the tech front for that matter). I think it is great that you gave them an opportunity to learn from you and hope that someone who has some vision and authority will read your post. It's very valuable information that was pretty nice of you to share.

Sincerely,

Amber Cleveland
Indy girl living in SoCal:)