en-us https://www.intensedebate.com/users/601623 Comments by michaelmccurry http://michaelhyatt.com/2009/07/turning-bad-customer-experiences-into-wow-experiences.html#IDComment26784942 Michael, I thought this really was a terrific post and in fact have shared it with our entire account management team at Experient, my company. You consistently deliver a quality blog product here day in and day out and I just want to show my appreciation for your thought leadership!!! Thanks for being my blogging mentor! Mike McCurry <a href="http://twitter.com/michaelmccurry" target="_blank">http://twitter.com/michaelmccurry</a> Thu, 9 Jul 2009 13:39:27 +0000 http://michaelhyatt.com/2009/07/turning-bad-customer-experiences-into-wow-experiences.html#IDComment26784942