en-us https://www.intensedebate.com/users/611907 Comments by john_dove http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment27975942 First, I have had really good luck with IX for both hosting and tech support. I do have a suggestion that, while it may not be simple to implement, will do wonders to improving your "face to the hosting customers." -- Implement a server status page that constantly monitors when servers AND SERVICES (such as HTTP) are down. It will help me because: 1. You can couple the page to the current status blog so that I can go to the blog to see when my ailing server will be back up. 2. You will get a heads up and let me know (via the server status page) before I do, so I won't have to submit a ticket for a down server five or more hours after it happened. Thanks! Wed, 22 Jul 2009 16:36:26 +0000 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment27975942