en-us https://www.intensedebate.com/users/638401 Comments by SuperMagnetMan http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment31593697 By contrast - my current - far superior web hosting company - Liquid Web - similar problem and all I got was an email that there had been a phishing problem and they had deleted the file and for me to let them know if there were any more problems. This is just one fact based example in the midst of many. At the moment my site is shut down due to IX admin errors again. They shut everything down again and sent me an email with only one word - chargeback in the message. Not a single one of the 5 different people I have contacted at IX has any idea what the problem is and no one has the capability to resolve it. So here I sit in the second day of this disaster again. No way to break through. I have sent letters to all the top people at IX headquarters before and never heard a response from even one of them so I am convinced that this attitude is well entrenched at the top! Sat, 22 Aug 2009 17:59:34 +0000 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment31593697 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment31593678 More than just my opinions - in one case I had some kind of phishing problem on my site - I wake to a site that is shut down - no reason except that one word and the threat that I have to fix it. It takes 2 days to get the horrible admins to allow me back into my own site to even get some idea of what the problem is and another day to get their draconian punishments reversed. Sat, 22 Aug 2009 17:59:23 +0000 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment31593678 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment31593642 I certainly want to comment - IX Webhosting is dominated by the worst ADMINs of any IT organization I have been associated with in 30+ years at and electrical engineer and IT specialist myself. I have had to move all of my business web hosting off to more customer focused web hosting companies than IX. The IX admins on many (over 5) occassions have this bizarre mentality that if they think something is wrong they shut down the site and then it takes a minimum of 3 days to beat my way through their protective barriers to get my site restored. Every time it has been an error of the IX admins that caused the problem. The techs that I get on the phone or in chat only have "nerf balls" that they can throw at solving the problems. The ADMINS are horrible in every respect of dealing with them. They must be former soviet era KGB agents in they way they treat customers. Sat, 22 Aug 2009 17:58:54 +0000 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment31593642