gdp's Comments

Marketing Masala : TEDxWaterlooWomen: Recapping a Smashing Success

Wed, 5 Dec 2012 16:53:17 +0000

My pleasure, Elizabeth!

Marketing Masala : My Crowdsourcing Experiment (Part 2): Success!

Wed, 5 Dec 2012 14:07:26 +0000

UPDATE: The crowdsourcing experiment I conducted here was a featured case study in Australian futurist, Ross Dawson and Steve Bynghall's book "Getting Results from Crowds: The definitive guide to using crowdsourcing to grow your business" (published by Advanced HumanTechnologies, 2011). For more information, www.resultsfromcrowds.com

Marketing Masala : Why not try crowdsourcing?

Wed, 20 Jul 2011 21:39:38 +0000

Thanks for your great tips, Lorraine!

Marketing Masala : My Crowdsourcing Experiment (Part 1)

Wed, 13 Jul 2011 12:30:48 +0000

Thanks for sharing your thoughts, Kingston! Nice to hear about other good crowdsourcing experiences.

Marketing Masala : Contact

Thu, 21 Apr 2011 12:46:56 +0000

Thanks for visiting, Roxanne!:)

Marketing Masala : Use Your Online Rolodex to Market Yourself!

Fri, 30 Jul 2010 13:11:14 +0000

Thank you for your kind feedback!

Marketing Masala : My Crowdsourcing Experiment (Part 2): Success!

Fri, 26 Feb 2010 21:55:12 +0000

You're most welcome, Greg. It was my pleasure!

Marketing Masala : My Crowdsourcing Experiment (Part 2): Success!

Fri, 26 Feb 2010 16:55:12 +0000

You're most welcome, Greg. It was my pleasure!

Marketing Masala : My Crowdsourcing Experiment (Part 2): Success!

Fri, 26 Feb 2010 04:38:16 +0000

If Greg isn't tracking these compliments, I plan to let him know about all his fans!:)

Marketing Masala : My Crowdsourcing Experiment (Part 2): Success!

Thu, 25 Feb 2010 23:36:37 +0000

Scott, I actually noticed the TechInTheMiddle design that Greg did when I was reviewing his portfolio -- I agree, it stood out! Like with your design contest, Greg became a "front-runner" in my logo contest early on as well!

Marketing Masala : Why not try crowdsourcing?

Fri, 29 Jan 2010 19:55:23 +0000

Thanks, Ross. I appreciate (and am impressed by) the speedy reaction to this blog. Your company obviously does a fine job of monitoring the social media networks for mentions of your brand! I'm looking forward to reporting back to my readers on my "crowdspring" logo design experience.

Marketing Masala : Swindler On The Roof?

Sat, 9 Jan 2010 19:40:18 +0000

Adam, it's really hard to believe how poorly Mirvish has been handling all these customer complaints! I am a subscriber to the the Mirvish e-newsletter and we were informed by email before the performance that we could make alternate arrangements if we wished prior to our theatre dates (and only after several of us complained upon learning via other online sites that Topol wasn't to appear). But I'm not sure how you would have known about the Topol switch unless you got that email. Customers should not have to be so vigilant to ensure that the "goods" they ordered will be delivered. You're right, that's not how loyal customers should be treated. I hope Mirvish gets the message soon! I find it amazing that given the feedback about Harvey's performance, Mirvish recently announced he was coming back in the summer for a repeat performance "due to popular demand"! Bizarre. I'd imagine one other recourse for a refund might be involving the Ontario Ombudsman ... you likely would have a bunch of peeved theatre supporters out there if you decide to go that route!

Marketing Masala : Swindler On The Roof?

Fri, 11 Dec 2009 16:25:09 +0000

Ouch! Carrie, thanks for your comments. I'm sorry your experience was so awful at the show. Have to admit now, though, I'm happier than ever that I didn't give Harvey a chance when I heard he was replacing Topol in the production. I was pretty quick to spend my $633 ticket refund on Christmas gifts! Your honest perspective may help keep other ticket holders from hesitating before demanding a refund! Hope you experience a better performance in Toronto next time!

Marketing Masala : Swindler On The Roof?

Thu, 19 Nov 2009 22:34:58 +0000

You're absolutely correct, James. That's why I provided the Mirvish agent with my ticket confirmation number in my initial emailed request for a refund. The phone conversation only occurred after she contacted me -- as a follow up to my written request -- to work out a compensation deal (2 for 1 tickets). I elected not to accept this solution and repeated my request, in writing, for a full refund. I was also fully willing to provide my credit card statement which recorded the transaction as proof if Mirvish had not responded appropriately to both my written and verbal requests.

Marketing Masala : Catch the Google Wave

Mon, 16 Nov 2009 20:15:04 +0000

Thanks for your comment, Andy!

Marketing Masala : Swindler On The Roof?

Mon, 16 Nov 2009 19:58:55 +0000

Nice to have a happy ending. Laura at Mirvish also sent me an email apologizing for any "confusion" today. She said that it had been their intention all along to give full refunds to any who requested them in writing. (?) At any rate, I also received a full refund on my credit card . Took a while, but it's good to know Mirvish finally did the right thing! Enjoy spending your ticket money on Christmas shopping!

Marketing Masala : Swindler On The Roof?

Mon, 16 Nov 2009 14:43:30 +0000

Hi Michael, If you have a social media network on Twitter, LinkedIn etc, you might consider sharing this info there. I'll certainly keep you informed when/if I hear back from Laura at Mirvish. We are absolutely in the right since we purchased tickets expecting to see Topol and since they cannot deliver, they do owe us our money back. If Harvey Fierstein is as popular as Mirvish claims he is, I'm sure Mirvish will have no trouble filling seats for his performances without holding onto ticket money from patrons that request and deserve refunds. Like you , I can certainly use my $600 for Christmas shopping. I'll definitely keep you informed! All the best.

Marketing Masala : Swindler On The Roof?

Fri, 13 Nov 2009 20:13:53 +0000

Hi Michael, Thanks so much for your comments. Dealing with Mirvish is incredibly frustrating, isn't it? I actually did receive a reply from Laura Gladwell the Mirvish customer service rep this morning after sending my email around 4 pm yesterday. Laura apologized profusely for the "shocking disappointment" surrrounding the news of Topol's departure and offered a 2 for 1 deal on the Fiddler tickets if I want to use 3 or my tickets for either the Sound of Music or My Mothers Jewish Lesbian Wiccan Wedding. I told her I'd already seen the Sound of Music this year and I'm not interested in the other play in the slightest. I'm waiting to hear back on Mirvish's next proposal ... stay tuned.

Marketing Masala : How Brands Can "Walk the Talk"

Tue, 20 Oct 2009 23:27:00 +0000

Thanks, Martha. I hope your former boss finds it helpful.