en-us https://www.intensedebate.com/users/612848 Comments by Probikekit http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment165802085 Hi, thanks for your comments. We did spend some time talking about cheaper products like banana's, sandwiches, fig rolls and the like. You're quite right to mention muesli bars as an alternative, but it would be impractical for us to start talking about brands given the worldwide nature of this blog. We think both traditional and modern forms of snackage have a very valid place in your back pocket! PBK Thu, 23 Jun 2011 13:52:41 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment165802085 http://www.pbkblog.com/?p=11839#IDComment156270640 Thanks for your input Daniel! Here in the office you won't find someone without a helmet on (when we're on our bikes, obviously not when sitting at our desks....). Thu, 26 May 2011 07:54:38 +0000 http://www.pbkblog.com/?p=11839#IDComment156270640 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment153815462 Sorry to hear sandwiches and banana's aren't too good over there, but don't be dropping your wrappers! PBK Thu, 19 May 2011 07:48:14 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment153815462 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment153464898 A snake might speed you up... PBK Wed, 18 May 2011 13:58:55 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment153464898 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment153399640 That's a very good shout and yes I completely forgot about them! Thanks very much. PBK Wed, 18 May 2011 11:10:07 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18221#IDComment153399640 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150921925 Hi Namko, Thanks for your comments. There are a handful of issues with the sorting functionality that we're aware of and working hard to resolve in the near future. We believe the vast majority of the sorting features are working well, but as you say, particularly with sorting by price, it's not quite working as it should. In regards to the loss of reward points at checkout if you don't complete your order - this is also an issue we're aware of. In the meantime at least, you're welcome to get in touch with PBK and we'll reinstate your PBK Reward Points manually until we have a more permanent resolution. In terms of your third point on the zoom levels - we spent a considerable amount of time trying to ensure the website doesn't experience any inconsistencies when changing the zoom levels within different browsers. As every browser acts slightly differently, there may still be a handful of small issues, particularly at extreme zoom levels. It's certainly something we hope to resolve shortly. We're glad you like the design and hopefully the issues you've mentioned haven't spoiled the experience too much. Thanks again for your comments, PBK. Wed, 11 May 2011 08:11:11 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150921925 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150918952 Hi Christophe, Thanks for your feedback. The lack of a 'view all' button is something which several of our customers have commented on. Hopefully the ability to refine products within a given category makes up for this fact to some extent. However, it's certainly something we'll keep a close eye on - at the end of the day we want to make the website as user friendly as possible! Thanks again, PBK. Wed, 11 May 2011 07:55:24 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150918952 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150632582 Hi Ivan, Glad you like the new website! We monitor exchange rates carefully to ensure that we remain competitive at all times. While we can't go into detail about the exact calculations we use, we can assure you that we aim to get you the best deal we possibly can. In regards to your second question, the currency within the customs declaration that is attached to packages is always in GBP. Just to reassure you again, the prices you see on the website are the prices you pay. If you happen to be from the USA for instance, you'll view prices and pay in your local currency, USD. Thanks again for your questions, if there's anything else we can help with don't hesitate to ask! PBK. Tue, 10 May 2011 10:47:35 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150632582 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150582450 Hi Martin, Thanks for your comments. We're sorry to hear you're experiencing the website crashing. If possible would you be able to let us know whereabouts on the website you're seeing this issue occur and also a brief note on what operating system and browser you're using so we can look into it for you? We're glad you're liking the website otherwise! In regards to the PBK clothing, we're expecting it to arrive within 6-8 weeks but we'll let you know in the newsletter when the time comes! Thanks again for your comments. PBK. Tue, 10 May 2011 07:56:01 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d18296#IDComment150582450 http://www.pbkblog.com/?p=6719#IDComment148368938 It's on its way Jon. PBK Team Tue, 3 May 2011 08:02:58 +0000 http://www.pbkblog.com/?p=6719#IDComment148368938 http://www.pbkblog.com/?p=6719#IDComment148368826 It's coming soon! Tue, 3 May 2011 08:02:34 +0000 http://www.pbkblog.com/?p=6719#IDComment148368826 http://www.pbkblog.com/?p=18157#IDComment140674232 Tony, Sounds like you've been a bit unlucky there! Good luck with this years TT. PBK Thu, 7 Apr 2011 07:57:00 +0000 http://www.pbkblog.com/?p=18157#IDComment140674232 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17845#IDComment138559921 We'll have to look into that Paul, it won't help your cholesterol but hopefully the cycling before hand will counter this slightly! Wed, 30 Mar 2011 07:57:17 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17845#IDComment138559921 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17676#IDComment138347969 That's a good point Warren! If you've shelled out for the 00 version you're not going to want to attach a saddle pack. Thanks, PBK team. Tue, 29 Mar 2011 12:40:10 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17676#IDComment138347969 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17676#IDComment138304225 So far I'm inclined to agree Steve! I forgot to mention it looks cool... Thanks for your input! Anthony Tue, 29 Mar 2011 07:46:46 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17676#IDComment138304225 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17739#IDComment136401353 ZX's should be arriving here soon! Mon, 21 Mar 2011 08:55:13 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17739#IDComment136401353 http://www.pbkblog.com/?attachment_id=10132#IDComment135033384 Jorge, not one of mine unfortunately! Stunning image however. Tue, 15 Mar 2011 09:12:53 +0000 http://www.pbkblog.com/?attachment_id=10132#IDComment135033384 http://www.pbkblog.com/?p=17104#IDComment134208572 Hi, Thanks for your comments. I think it's safe to say you've reached the lofty heights of being known as a cycling addict! It's also nice to hear your non-cyclist husband has accepted your love of cycling for what it is. All that's left now is to convert him to your ways! Thanks again, PBK. Fri, 11 Mar 2011 14:54:59 +0000 http://www.pbkblog.com/?p=17104#IDComment134208572 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17036#IDComment132064492 You've had us laughing Lance! Thanks :) PBK team Thu, 3 Mar 2011 09:39:32 +0000 http%3a%2f%2fwww.pbkblog.com%2f%3fp%3d17036#IDComment132064492 http://www.pbkblog.com/?p=1022#IDComment130543973 Hi bigblue, The rims are mostly black yeah, a great selling wheelset by all accounts! Cheers, PBK Fri, 25 Feb 2011 10:45:56 +0000 http://www.pbkblog.com/?p=1022#IDComment130543973