MRIS_Debbie

MRIS_Debbie

12p

8 comments posted · 6 followers · following 0

10 years ago @ Resource - Introducing Authentisi... · 0 replies · +1 points

Hi Lavon,

I apologize for the inconvenience and we do thank you for being an Authentisign user!

The Authentisign system is set up to immediately send you a confirmation when a signing has been completed. When you log back into the system, it will also show you that the signing has been completed. The “Status” field will have a ribbon icon instead of the lightening flash or wheels.

To troubleshoot:
· Please resend the signing and ask the client if they don’t mind doing the signing again.
· Please ask the client to make sure they sign every section that you set up as requiring a signature, click “accept all” (red button) and then click done.
· You will get an immediate notification email that the signing is completed.

If you have further questions please let me know,
Karen

Karen Moore
Product Manager | MRIS
(P) 301-838-4662
9707 Key West Ave. Suite 200
Rockville, MD 20850-3915
Karen.moore@mris.net

11 years ago @ Resource - We Are Listening · 0 replies · +1 points

Hi, we haven't made any changes to the print format. You may just need to adjust your print settings. Please contact the MRIS Support Center to see if they can assist you with this. They can be reached at 301.838.7200. Thanks!

11 years ago @ Resource - MRIS Takes Home the "M... · 0 replies · +1 points

Hi! Thanks for checking out the highlights from MAR. The video seems to be working. Can you try once more? Thanks.

11 years ago @ Resource - MRIS Homes: Business a... · 0 replies · +1 points

Hi Andy, from the listing detail at the bottom (iPhone), at the top (BlackBerry) or accessible through the menu button (Android), hit contact and from there you can call or email. There are videos available currently on http://www.mris.com/mris-products/mobile-apps/mri... under the Support tab (finding additional property info video) and the MRIS Support Center can provide you with additional help at 888-838-8200.

11 years ago @ Resource - MRIS Homes: Business a... · 2 replies · +1 points

Hi Andy, thanks for the feedback. MRIS Homes has additional enhancements that are being actively worked on. The functionality you mentioned is high on our priority list. In the meantime, you can use the Contact button to either call or email the listing agent. Thanks again for the feedback and we'll let you know about future focus groups. Thanks!

11 years ago @ Resource - MRIS Homes: Business a... · 0 replies · +1 points

Hi Bill, thanks for the question. Both promo codes provide 13 months for the price of 12 with the ability to cancel the app subscription at anytime during the 30-day trial. The activation fee is required on the offer due to the amount of setup and configuration involved with the personalization with your name and listing inquiries going back to the app owner. We'll give you a call!

11 years ago @ Resource - MRIS Homes: Business a... · 2 replies · +1 points

Hi John, Great question! Yes, you can get your own branded version of the MRIS Homes app to easily distribute to clients, with all calls and emails going to you. There is an Agent Branded App option and two Broker Branded App options that redirect listing inquiries back to the app owner. You can try the agent app free for 30 days, just enter promo code: LAUNCH0910 during checkout. Find out more at MRIS.com/Mobile.

11 years ago @ Resource - MRIS Homes: Business a... · 0 replies · +1 points

Hi Diane, Thank you for downloading the app. We looked into this for you and it is now fixed. If you delete the version of the app that you previously installed and download it again, you should be able to use the app without experiencing this issue. Let us know if you need assistance.