en-us https://www.intensedebate.com/users/234353 Comments by LLiu http://www.fastforwardblog.com/2009/04/01/should-enterprise-20-software-vendors-provide-professional-services/#IDComment18029571 I agree with Thomas&#039;s comment over at Stewart Mader&#039;s blog entry that there is no one size fits all answer. Nevertheless, I believe that software vendors need to strike a careful balance between using PS to ensure that the software is successfully implemented and adopted vs. trying to make significant profit from PS. For a vendor that is truly focused on advancing its software, PS should have a supplementary role within the org rather than a dominant one. Moreover, the vendor should have key PS partners, who are focused on business solutions and have vertical industry expertise because the vendor&#039;s own PS will be much more software centric. In many cases, the best approach is to have a 3 way joint effort between the software vendor&#039;s PS, an industry focused PS firm, and the customer. Thu, 2 Apr 2009 17:32:01 +0000 http://www.fastforwardblog.com/2009/04/01/should-enterprise-20-software-vendors-provide-professional-services/#IDComment18029571 http://planetrussell.net/blog/2009/01/22/can-there-ever-be-too-many-notes/#IDComment14803748 Unstructured content (which includes social media) is increasing exponentially. Analytics/reporting is key to reveal/track/correlate emergent signals. I&#039;m proud to say that Telligent has invested early to tackle this (huge) problem. You can read more about what we&#039;re doing on my blog: <a href="http://communityzenmaster.com/blogs/lliu/archive/2008/10/29/do-social-media-and-online-community-metrics-really-matter.aspx" target="_blank">http://communityzenmaster.com/blogs/lliu/archive/...</a> Fri, 6 Feb 2009 19:03:58 +0000 http://planetrussell.net/blog/2009/01/22/can-there-ever-be-too-many-notes/#IDComment14803748 http://www.fastforwardblog.com/2009/01/13/is-it-time-for-social-media-to-grow-up/#IDComment13970084 Sure is taking a long while. I&#039;m waiting anxiously for my comment from last night to show back up, so I can reference it on another blog&#039;s comment that I&#039;m about to post. :-) Wed, 14 Jan 2009 19:09:11 +0000 http://www.fastforwardblog.com/2009/01/13/is-it-time-for-social-media-to-grow-up/#IDComment13970084 http://dondodge.typepad.com/the_next_big_thing/2008/10/start-a-company-in-a-recession-absolutely.html#IDComment8763743 Heh, this is only a good time to start a company if you have a great idea that you&#039;re truly passionate about and are willing to commit to it for at least 2-3 years. And definitely try to avoid VC money for as long as you possibly can. Fri, 17 Oct 2008 17:12:39 +0000 http://dondodge.typepad.com/the_next_big_thing/2008/10/start-a-company-in-a-recession-absolutely.html#IDComment8763743