en-us https://www.intensedebate.com/users/669076 Comments by KarenShaffer http://www.opsrocks.com/2009/09/customer-service-series-part-1-can-a-college-degree-actually-undo-everything-your-mother-taught-you/#IDComment35791112 You just hit on one of my biggest pet peeves! What else annoys me? When the cashier checking me out at the grocery store has a conversation with the bagger the ENTIRE time she/he's ringing up my groceries! At least acknowledge my presence! Thu, 24 Sep 2009 17:54:04 +0000 http://www.opsrocks.com/2009/09/customer-service-series-part-1-can-a-college-degree-actually-undo-everything-your-mother-taught-you/#IDComment35791112