en-us https://www.intensedebate.com/users/616164 Comments by Adele1 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment28499520 I feel I must endorse everyone complaining about security and support which I feel has been abysmal Twice we have had an episode of code injection, which had us banned from Google, luckily for only 24hours, but at a financial cost We now employ a third party (<a href="http://www.stopthehacker.com)" target="_blank">www.stopthehacker.com)</a> to monitor our website for code injection. They also did a health check on IX servers and came up with some worrying vulnerabilities. When we contacted support the reply was we can&#039;t do anything about it because it could affect other clients on the same servers. Rather than one size fits all I would prefer to pay more for a secure site with good support I am seriously considering moving our site to a more secure hosting which can cater for our not unusual ecommerce needs Please tell me what is in hand to make me stay. I don&#039;t need a Hero, I need security and support Mon, 27 Jul 2009 11:23:33 +0000 http://blog.ixwebhosting.com/2009/07/how-will-we-blow-you-away-exactly-parts-2-and-3/#IDComment28499520