Spot on - i found myself smiling in recognition at the call for change practitioners to be included earlier on in the process, I am oh soooo familiar with that.

Re the call for the term 'change management' to be replaced, I agree, although anything that dies replace it will in time develop its own shadows.

Valuable, pithy and practical, I may some or all of it myself :-) At any rate, i will be posting it on my site as well. Thanks for writing it.