Hi Mike,
Great post. Controlling one's emotions is part and parcel of emotional intelligence. And, emotional intelligence has been linked to successful leadership (just did a paper on this for a university class).

In fact, emotional intelligence is viewed by some as a better predictor of success than the old hallmark, IQ. The good news? Emotional intelligence can be learned...

It's tough to keep your cool all of the time - I try only to raise my voice for matters of safety. If no one's gonna get hurt, it isn't worth surrendering your leadership credibility over it.

Thanks for provoking thought!
Landon Creasy http://landoncreasy.wordpress.com/

Hi Mike,
Wow. I just found (and promptly posted about) the worst leadership advice I have yet to come across. It was in a letter to the editor and focussed on control, slick lines, and manipulation. It even suggested "integrity" was a buzzword. Advice is great - just be careful where you get it from...

Cheers,
Landon Creasy

You have to see this to believe it -http://bit.ly/c0ccX9

Michael,
How right you are! If we consider first impressions to vital in our normal lives, shouldn't we be more careful when trying to create one with 140 characters or less? I'll be passing these general guidelines along to my network...

Thanks,
Landon Creasy

If this is how leader's feel about change, imagine how everyone else feels when it comes their way? In my experience, most organizations get hung up on the accepting the reality part. In the navy we call this "fighting the white" - a reference to exercise coordinators or referees called the "white cell." Seems to me, as with most things, communication and engagement as a leader will help make the difference.
My recent post Big Changes in the US Navy