Jamie Edwards

Jamie Edwards

52p

103 comments posted · 1 followers · following 0

75 weeks ago @ Kayako Blog - Kayako V4 beta progres... · 0 replies · +2 points

Thanks, Tony!

76 weeks ago @ Kayako Blog - An invitation to join ... · 0 replies · +1 points

78 weeks ago @ Kayako Blog - V4 upgrade options for... · 0 replies · +1 points

It's up, but then you probably know this by now :)

78 weeks ago @ Kayako Blog - V4 upgrade options for... · 0 replies · +1 points

Correct. They can keep using their support desk (if they have an owned license), but there will be no support after 13 months and no security fixes after 18.

78 weeks ago @ Kayako Blog - An invitation to join ... · 0 replies · +1 points

/home/user/public_html/support/****yourpath****/index.php /Parser/Parse/Index

If you have any questions in the future, please post them on the forum. I ask because you'll get a much quicker response that way :)

78 weeks ago @ Kayako Blog - An invitation to join ... · 0 replies · +1 points

Aware of the bug and working on a fix. Thanks for pointing it out

78 weeks ago @ Kayako Blog - An invitation to join ... · 1 reply · +1 points

That is odd, it seems to work here. Do you still experience this? Which OS?

78 weeks ago @ Kayako Blog - An invitation to join ... · 1 reply · +1 points

Our license system synchronizes once every hour, hence the delay. Do you have your license now?

78 weeks ago @ Kayako Blog - An invitation to join ... · 0 replies · +1 points

Please can you contact us about this: https://my.kayako.com - Submit a ticket, select "V4 Beta" - we'll get it sorted as soon as possible

79 weeks ago @ Kayako Blog - An invitation to join ... · 2 replies · +2 points

Wait until the final release is out, as quite a bit still needs to change