Brad -- your analysis is pretty shallow. There is a long history of Data versus Fact -- this, really, is a question about epistemology, reaching back to Socrates.
More recently, however, Taiichi Ohno, the creator of the Toyota Production System adds a twist: being at the place of where value is added (genchi genbutsu and gemba) is experiencing the facts of the situation. Data, on the other hand, is a step removed from facts.
Taiichi strongly advocated "being at the place", not in some boardroom discussing charts and graphs, when being at the production floor with the people, machines, and processes -- that is where the real story is.
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Last 1 comment by Pete Abilla
More recently, however, Taiichi Ohno, the creator of the Toyota Production System adds a twist: being at the place of where value is added (genchi genbutsu and gemba) is experiencing the facts of the situation. Data, on the other hand, is a step removed from facts.
Taiichi strongly advocated "being at the place", not in some boardroom discussing charts and graphs, when being at the production floor with the people, machines, and processes -- that is where the real story is.