en-us http://www.intensedebate.com/users/516181 Comments by jerome http://blog.snapabug.com/index.php/2009/12/snapabug-for-zendesk/#IDComment99251167 No change required in Zendesk. you only to enter your Zendesk credentials in the &quot;Set Destination&quot; tab. Contact us on Live chat so we can debug this together. Thu, 16 Sep 2010 21:55:04 +0000 http://blog.snapabug.com/index.php/2009/12/snapabug-for-zendesk/#IDComment99251167 http://blog.snapabug.com/index.php/2010/04/live-chat-on-the-fly-leads-and-cases-data-assignment-for-salesforce-crm/#IDComment92703470 Great idea! thank you. We&#039;ve added the command &quot;/website&quot; to let you assign a lead&#039;s website during a chat. Fri, 13 Aug 2010 06:04:13 +0000 http://blog.snapabug.com/index.php/2010/04/live-chat-on-the-fly-leads-and-cases-data-assignment-for-salesforce-crm/#IDComment92703470 http://petewarden.typepad.com/searchbrowser/2010/08/the-ultimate-leanstartup-tool.html#IDComment92112524 Pete, This is awesome. I&#039;m glad SnapABug is working as advertised :-) But, we cannot really take all the credit for it, most of the ideas we&#039;ve implemented in SnapABug actually came from our customers (through SnapABug). As you explained very well, the one on one feedback is critical to build a product that people will really use and love. Keep the suggestions coming... Cheers, Jerome. Wed, 11 Aug 2010 03:07:05 +0000 http://petewarden.typepad.com/searchbrowser/2010/08/the-ultimate-leanstartup-tool.html#IDComment92112524 http://blog.snapabug.com/index.php/2010/03/pivotal-tracker-snapashot-integration/#IDComment61696765 Aaron, We are thinking of adding the field mapping capability that we have for Zendesk and Salesforce to Pivotal Tracker. This would let you customize the title with any SnapABug data or JavaScript variables from your application. Stay tuned... Jerome. Fri, 12 Mar 2010 15:33:02 +0000 http://blog.snapabug.com/index.php/2010/03/pivotal-tracker-snapashot-integration/#IDComment61696765 http://blog.snapabug.com/index.php/2009/12/snapabug-for-zendesk/#IDComment46851895 The same information is also published in the Zendesk API &amp; Extra forum at <a href="https://support.zendesk.com/forums/4372/entries/87839" target="_blank">https://support.zendesk.com/forums/4372/entries/8...</a> Sat, 12 Dec 2009 03:51:17 +0000 http://blog.snapabug.com/index.php/2009/12/snapabug-for-zendesk/#IDComment46851895 http://blog.snapabug.com/index.php/2009/11/snapabug-for-fogbugz/#IDComment45313897 From FogBugz blog: ... "The FogBugz Team is pleased to invite another product into our partner ecosystem" - <a href="http://www.fogcreek.com/FogBugz/blog/post.aspx?id=ee1e1add-5cee-4720-9f58-611e70cfd086" target="_blank">http://www.fogcreek.com/FogBugz/blog/post.aspx?id...</a> Mon, 30 Nov 2009 21:42:00 +0000 http://blog.snapabug.com/index.php/2009/11/snapabug-for-fogbugz/#IDComment45313897 http://www.coloradostartups.com/2009/10/27/brad-feld-interviewing-me-at-entrepreneurs-unplugged/#IDComment40863994 David, Thank you for sharing the video interview with those of us who couldn&#039;t be there. It reminded me of how much we did and learned in 90 days at TechStars. Thanks, Jerome. Tue, 27 Oct 2009 16:49:32 +0000 http://www.coloradostartups.com/2009/10/27/brad-feld-interviewing-me-at-entrepreneurs-unplugged/#IDComment40863994 http://petewarden.typepad.com/searchbrowser/2009/09/get-visual-bug-reports-with-snapabug.html#IDComment36567696 Pete, Thanks for the great post. With this sentence: &quot;One of the most frustrating parts of trying to fix a customer&#039;s problem is trying to understand what on earth the problem is.&quot; you summarized exactly why we&#039;ve created SnapABug. Wed, 30 Sep 2009 04:35:17 +0000 http://petewarden.typepad.com/searchbrowser/2009/09/get-visual-bug-reports-with-snapabug.html#IDComment36567696 http://blog.spryplanner.com/2009/08/10/it-takes-a-community-techstars-rawks.html#IDComment30663359 Awesome post Chris! I too miss my friends already. Now back to work and let&#039;s show the world what we can do... Thu, 13 Aug 2009 16:01:24 +0000 http://blog.spryplanner.com/2009/08/10/it-takes-a-community-techstars-rawks.html#IDComment30663359 http://nextbigsound.com/blog/2009/08/techstars-techstars-techstars/#IDComment30303898 Guys, Great post. I can only agree 100%. The TechStars experience was exceptional. Mon, 10 Aug 2009 18:58:21 +0000 http://nextbigsound.com/blog/2009/08/techstars-techstars-techstars/#IDComment30303898 http://blog.snapabug.com/?p=75#IDComment24601111 Anders, Thank you for the nice feedback. Sorry about the image / video overlap problem. We have a fix for this problem currently in test and will make it available early today. Thanks. Jerome. Wed, 17 Jun 2009 14:28:09 +0000 http://blog.snapabug.com/?p=75#IDComment24601111 http://blog.snapabug.com/?p=75#IDComment23730792 Shaun, Thank you for your feedback. Video upload is something we are in interested in adding. It is definitely in the road map. We&#039;ll keep you posted.... Thanks, Jerome. Tue, 9 Jun 2009 18:26:55 +0000 http://blog.snapabug.com/?p=75#IDComment23730792