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jerome
16p12 comments posted · 1 followers · following 0
73 weeks ago @ SnapABug Blog - SnapABug for Zendesk · 0 replies · +1 points
Contact us on Live chat so we can debug this together.
78 weeks ago @ SnapABug Blog - Live chat, “on the f... · 0 replies · +1 points
We've added the command "/website" to let you assign a lead's website during a chat.
78 weeks ago @ PeteSearch - The ultimate lean-star... · 0 replies · +1 points
But, we cannot really take all the credit for it, most of the ideas we've implemented in SnapABug actually came from our customers (through SnapABug).
As you explained very well, the one on one feedback is critical to build a product that people will really use and love.
Keep the suggestions coming...
Cheers,
Jerome.
100 weeks ago @ SnapABug Blog - Improved Pivotal Track... · 0 replies · +1 points
We are thinking of adding the field mapping capability that we have for Zendesk and Salesforce to Pivotal Tracker. This would let you customize the title with any SnapABug data or JavaScript variables from your application.
Stay tuned...
Jerome.
113 weeks ago @ SnapABug Blog - SnapABug for Zendesk · 0 replies · +1 points
114 weeks ago @ SnapABug Blog - SnapABug for FogBugz · 0 replies · +1 points
http://www.fogcreek.com/FogBugz/blog/post.aspx?id...
119 weeks ago @ Colorado Startups - Brad Feld interviewing... · 0 replies · +1 points
Thank you for sharing the video interview with those of us who couldn't be there.
It reminded me of how much we did and learned in 90 days at TechStars.
Thanks,
Jerome.
123 weeks ago @ PeteSearch - Get visual bug reports... · 0 replies · +1 points
With this sentence: "One of the most frustrating parts of trying to fix a customer's problem is trying to understand what on earth the problem is." you summarized exactly why we've created SnapABug.
130 weeks ago @ All That Is Spry - It Takes a Community -... · 0 replies · +1 points
130 weeks ago @ The Blog - TechStars, TechStars, ... · 0 replies · +1 points
Experiment