Sorry to hear that Rocky. The Infomercial Shop only connects customers with merchants. We're not involved in either the ordering or customer service process. Hopefully your situation will get rectified by the merchant you purchased from.

It runs at 74 decibels Anthony.

Here's their customer service info Judith:

Gardeners’ Choice
Tree Tomato
81961 County Road 687 South
Hartford, MI 49057-8000

Customer service is available Monday through Friday from 8:30am to 10:00pm Eastern Time.

Email: tvsupport@gardenerschoice.com

Phone: 1-866- 518-2290

Sorry William, only major credit cards are accepted.