Thanks for your great tips, Lorraine!

Thanks for sharing your thoughts, Kingston! Nice to hear about other good crowdsourcing experiences.

Thanks for visiting, Roxanne!:)

Thank you for your kind feedback!

You're most welcome, Greg. It was my pleasure!

You're most welcome, Greg. It was my pleasure!

If Greg isn't tracking these compliments, I plan to let him know about all his fans!:)

Scott, I actually noticed the TechInTheMiddle design that Greg did when I was reviewing his portfolio -- I agree, it stood out! Like with your design contest, Greg became a "front-runner" in my logo contest early on as well!

Thanks, Ross. I appreciate (and am impressed by) the speedy reaction to this blog. Your company obviously does a fine job of monitoring the social media networks for mentions of your brand!

I'm looking forward to reporting back to my readers on my "crowdspring" logo design experience.

Adam, it's really hard to believe how poorly Mirvish has been handling all these customer complaints! I am a subscriber to the the Mirvish e-newsletter and we were informed by email before the performance that we could make alternate arrangements if we wished prior to our theatre dates (and only after several of us complained upon learning via other online sites that Topol wasn't to appear). But I'm not sure how you would have known about the Topol switch unless you got that email.

Customers should not have to be so vigilant to ensure that the "goods" they ordered will be delivered. You're right, that's not how loyal customers should be treated. I hope Mirvish gets the message soon! I find it amazing that given the feedback about Harvey's performance, Mirvish recently announced he was coming back in the summer for a repeat performance "due to popular demand"! Bizarre.

I'd imagine one other recourse for a refund might be involving the Ontario Ombudsman ... you likely would have a bunch of peeved theatre supporters out there if you decide to go that route!